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FAQ

Frequently Asked Questions

About the Products

Why Custom Battery Packs are Important?

Custom battery packs are important because they provide bespoke power solutions to meet specific parameters such as environmental requirements, capacity, voltage, and more. Custom battery packs are perfect for your unique projects.

What Does Self-Recharge Refers To?

It is the rechargeable battery shelf life. This also refers to loss of charge rate. Primary cells such as carbon cells, alkaline cells, and lithium cells can last for many years.

Does Temperature Affect the Battery Performance?

Yes. You should consider the application temperature before choosing a battery. High temperature can be harmful to the battery’s shelf life. On the other hand, low temperature can cause poor performance. Batteries can perform well in temperature ranging from 20˚C up to 60˚C.

Are Batteries Reusable or Recyclable?

According to the law, the only batteries that can be recycled are NiCd and lead-acid batteries. A chasing arrow symbol should be marked clearly in the battery as well as a national phone number. In this way, customer can easily locate the nearest recycling center in their area.

What’s your battery warranty?

Our standard warranty is 12 months for lithium polymer, lithium ion, and lithium manganese battery.For lifepo4 batteries, we provide a 2-year warranty, with extended periods available for special applications,such as solar and vehicle use.

What battery certifications do you have?

Our batteries are certificated with UN38.3,IEC62133,CB,ROHS,REACH,UL,KC,BIS .We ensure our products meet global market requirements.

Is the Battery Price Important?

Battery cost can also be considered when choosing a type of battery. There are expensive batteries that are worth it for long term use. Cheaper battery types can also offer faster ROI.

About Our Services

Do You Provide OEM/ODM Battery Packs?

Yes. VCTBATT offers custom battery packs according to your specific needs and requirements. This includes logo, brand name, shell colors, capacity, and more.

What is your minimum order quantity requirements?

The minimum order requirement for battery is determined depending on your timeline, design complexity, and application scope.

Do You Have Customizable Battery for My Specific Device or System Applications?

Yes. All our battery are manufactured based on your connector, size, capacity, and voltage requirements to meet your specific projects.

Can I Purchase Small-Batch Battery Orders?

VCTBATT supports low MOQ for both prototypes and mass production.

How Much Time is Needed to Design and Produce Custom Battery Packs?

Our custom battery pack usually takes 8 to 12 weeks to develop. This also depends on the design complexity, testing needs, and certification requirements.

How Can I Order Battery?
  • First, send us your voltage, environment, size, and capacity requirements.
  • Second, we have professional engineers to test your design.
  • Third, we ensure to obtain all the necessary certifications.
  • Fourth, our team will proceed to mass production.

About Our Company

Do You Have Any Certifications?

Yes. Our batteries are certified by UL, CE, FCC, IEC62133, UN38.3, and explosion proof rating.

Where is VTCBATT based? Where are your factories?

Our sales office is located in Shenzhen. We have three factories :

  • Jiangmen factory – specializes in lithium polymer batteries production.
  • Huizhou factory- focuses on lithium cells and pack production.
  • Jiangsu factory – delicated to LiFePo4 batteries production.
Are your factories ISO9001 and ISO14000 certificated?

Yes.all of our factories are ISO9001 and ISO14000 certificated.

How does VTCBATT ensure battery safety?

All our batteries undergo strict safety tests. including overcharge,over-discharge,over current, short circuit,crush,nail penetration, vibration, impact test, high/low temperature storage and more. These tests ensure our batteries remain reliable and safe under correct usage conditions.

How does VTCBATT design custom battery for our products?

Our sales team first gather your requirements. including size,voltage,

capacity,current,connector and application.Then our experienced engineers will

evaluate the data and propose a suitable battery solution. We provide full support   throughout the process: design, sampling ,lab-scale testing , pilot production,and mass production.All test data is stored in our ERP system for full traceability.

What’s your main market?

Our main markets are Europe and the USA.We also have other customers from Africa and Asia.Our batteries are widely used in IOT, lighting, medical devices,solar and telecommunication.

What are your major customers?

With over 20 years of experience,VTCABTT has long-term partnerships  with many Fortune Global 500 companies, including Bosch,Philips,Arrow, G+D and Assa Abloy. We focus on building strategic, win-win business relationships.

What is your production capacity per day and per month?

We can produce around 30,000 lithium cells per day, totaling 900,000 per month, including lithium polymer, lithium ion, lifepo4 cells.

How many battery cell and pack production line do you have?

We have 10 battery cell production lines for lithium polymer, lithium ion ,and LiFePo4 cells. Additionally, we have 10 automated battery pack production lines for applications such as IOT devices,GPS Trackers,medical device, toy,solar lighting, golf cart, energy storage,and more.

When was VTCBATT established? How long have you been producing batteries?

VTCBATT was established in 2000.We have been producing batteries since 2009,starting from NiCD and NiMh batteries and later expanding to lithium batteries.

How many employees does VTCBATT have?

We have around 1,000 employees,including 30+ professional engineers, 20+ sales representatives,30+ QC/QE staff.

What’s VTCBATT’s major advantage?

Our major advantage is the capability to provide tailor-made battery solutions for meet different customer’s demands.

We have a highly experienced and strong engineering team that can fully design and customize batteries to match your product’s performance requirements quickly.

What Industries Do You Serve?

We provide custom battery packs for different industries including defense, aerospace, medical, electric vehicle, and wearables.

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Looking for the perfect battery solution? Our expert engineering team is ready to support you from idea to delivery. Whether you need custom voltage, size, or application-specific design, we’re here to make it happen. Get in touch today and let us power your success—one battery at a time!
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